Cookie Policy
This Cookie Policy outlines how our online casino platform uses cookies and similar tracking technologies to enhance your gaming experience, maintain security, and comply with UK regulatory requirements. As a licensed gambling operator under the jurisdiction of the UK Gambling Commission, we are committed to transparency regarding our data collection practices and your rights as a player in Great Britain.
1. What Are Cookies and How We Use Them
Cookies are small text files stored on your device when you visit our casino website. These files contain information that helps us recognise your browser, remember your preferences, and provide personalised gaming experiences. We use cookies to maintain your login sessions, track your gaming activity for responsible gambling purposes, process payments securely, and ensure compliance with UK anti-money laundering regulations. Our cookie usage is essential for operating a safe and regulated online gambling environment that meets the standards set by the UK Gambling Commission and protects players from fraud and unauthorised access.
2. Types of Cookies We Deploy
Our platform utilises several categories of cookies, each serving specific functions within our gambling ecosystem:
- Essential cookies that enable core casino functionality including account authentication, payment processing, and game loading
- Performance cookies that monitor website speed, game performance, and technical issues to maintain optimal gaming conditions
- Functional cookies that remember your game preferences, language settings, deposit limits, and responsible gambling tools
- Analytics cookies that help us understand player behaviour, popular games, and website usage patterns
- Marketing cookies that personalise promotional offers, bonus communications, and targeted advertising based on your gaming interests
3. Detailed Cookie Classification and Purposes
| Cookie Type | Purpose | Duration | Legal Basis |
| Strictly Necessary | Account security, payment processing, responsible gambling controls, age verification | Session to 12 months | Legitimate Interest |
| Functional | Game preferences, language selection, deposit limits, withdrawal history | 30 days to 2 years | Consent |
| Analytics | Player behaviour analysis, game performance tracking, conversion measurement | 6 months to 2 years | Consent |
| Marketing | Personalised promotions, bonus offers, retargeting campaigns, affiliate tracking | 30 days to 2 years | Consent |
4. Third-Party Cookies and Gaming Partners
Our casino platform integrates with various third-party service providers who may place their own cookies on your device. These include game developers, payment processors, customer support platforms, and analytics providers. We work exclusively with partners who comply with UK data protection standards and gambling regulations. Third-party cookies may track your interactions with slot games, live dealer sessions, payment methods, and customer service tools to improve overall service quality and ensure regulatory compliance.
5. Responsible Gambling and Cookie Technology
Cookies play a crucial role in our responsible gambling framework, which is mandated by UK gambling legislation. We use tracking technologies to monitor playing patterns, detect potential problem gambling behaviours, and enforce deposit limits, time restrictions, and self-exclusion measures. These cookies help us identify when players may need additional support or intervention, ensuring we meet our duty of care obligations under UK gambling laws while protecting vulnerable individuals from gambling-related harm.
6. Managing Your Cookie Preferences
You have full control over cookie settings through multiple channels. Our cookie consent manager allows you to accept or reject non-essential cookies when you first visit our site. You can modify these preferences at any time through your account settings or by accessing the cookie preference centre in the website footer. Additionally, you can configure your browser settings to block or delete cookies, though this may impact certain casino features and your overall gaming experience.
7. Browser-Specific Cookie Controls
Different web browsers offer various methods for managing cookies:
- Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
- Firefox: Go to Options > Privacy & Security > Cookies and Site Data
- Safari: Access Preferences > Privacy > Manage Website Data
- Edge: Select Settings > Site Permissions > Cookies and site data
- Internet Explorer: Choose Tools > Internet Options > Privacy tab
8. Mobile Device Cookie Management
For players accessing our casino through mobile devices, cookie management varies by operating system and browser app. iOS users can manage cookies through Safari settings in the main Settings app, while Android users should access cookie controls within their chosen browser application. Mobile apps may use alternative tracking technologies such as device identifiers, which can be managed through your device’s privacy settings and advertising preferences.
9. Legal Compliance and Data Protection
Our cookie practices comply with UK GDPR requirements, the Data Protection Act 2018, and Privacy and Electronic Communications Regulations. We maintain detailed records of cookie consent, provide clear information about data processing purposes, and respect your rights to withdraw consent, access personal data, and request deletion. As a UK-licensed gambling operator, we also adhere to additional data protection requirements specific to the gambling industry, including player verification and anti-money laundering obligations.
10. Updates and Contact Information
This Cookie Policy was last updated on January 28, 2026, and may be revised periodically to reflect changes in technology, regulations, or business practices. We will notify registered players of significant policy changes through email or account notifications. For questions about our cookie usage, data protection practices, or to exercise your privacy rights, please contact our Data Protection Officer through the customer support channels provided on our website or submit a formal request via our privacy contact form.